Here’s a sneak peek at what you’ll learn:

Module 1: Attracting and Responding to Potential Clients

Topics Covered:

1. How to Make Your Doula/NCS Services Discoverable
2. Crafting the Perfect Response to Consultation Requests

Module 2: Conducting Successful Consultations

Topics Covered:

1. Preparing for the Consultation
2. The Flow of a Perfect Consultation
3. Overcoming Common Consultation Challenges

Module 3: Converting Consultations into Clients

Topics Covered:

1. What to Do Immediately After the Consultation
2. Presenting Your Contract and Payment Terms
3. Setting Clear Expectations with New Clients
4. Creating a Seamless Onboarding Process

Module 4: Building Long-Term Client Relationships

Topics Covered:

1. Delivering Exceptional Service
2. Collecting Feedback and Testimonials
3. Creating a Referral System



Course Outcomes

By the end of this course, Doula/NCSs will be able to:

✅ Attract more potential clients through effective outreach and visibility.
✅ Confidently handle consultations to build trust and showcase their value.
✅ Professionally onboard new clients with clear processes and tools.
✅ Build strong relationships that lead to happy clients, positive referrals, and business growth.

🎯 Why This Guide Matters:

By mastering these skills, you’ll feel confident navigating every aspect of your practice—from the first inquiry to creating lifelong client advocates.